Housekeeping Courses


Phoenix Hospitality & Training delivers short courses in housekeeping at Gold Coast and Brisbane Resorts/Hotels with a 2 week hands on course

The Housekeeping Essentials program is a practical and hands on course where you will be fully integrated into a working Hotel/Resort in the Housekeeping operations with real live guest accommodation areas and real time constraints of the industry – skills which you can transfer to most 4 & 5 Star Resorts/Hotels.

There is the great potential for employment opportunities for outstanding candidates (please note weekend work is generally a requirement of an employee in the Hospitality Industry).

Upcoming Course Dates & Venue

Please contact us for the latest course start dates in Brisbane or the Gold Coast

Skills covered:

  • Customer service
  • Public area cleaning
  • Room preparation and servicing to Industry timeframes
  • Team working skills
  • Interview Techniques
  • Occupational health and safety
  • Hygiene

Hours of Study
Class times are 9.00am-2.30pm, 4 days per week, with minimal self-paced study outside of these hours.

Entry Requirement
Students must provide a current resume.

An Information Session will be held a fortnight prior to the commencement of the course, where the Host Resort/Hotel will reserve the right to screen and select the most appropriate students suited to the nature of the working environment.

An exceptionally high level of personal grooming is required as you will be the face of the host Resort/Hotel. Visible tattoos, facial piercings may not be allowed (please arrange to cover tattoos and remove piercings).

Resources Required
A polo shirt and workbooks will be provided. Students will need to wear enclosed, comfortable, black low heeled shoes and dress trousers.